Privacy Policy

When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, and payment details (processed securely by our payment providers — we never store full card numbers ourselves). We also automatically collect basic usage data (pages viewed, device/browser type) to help us operate and improve the site.

We use your information to:

• Process and fulfil your orders, including shipping and payment confirmation
• Communicate with you about your orders, account, or support requests
• Send you marketing emails, only if you've opted in — you can unsubscribe at any time
• Improve our products, website, and customer experience
• Prevent fraud and comply with legal obligations

We use cookies to keep you signed in, remember your cart and currency preference, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We share your information only with the third parties needed to run the store: payment processors, shipping carriers, and email/analytics providers. We do not sell your personal information to third parties.

We retain your information for as long as your account is active or as needed to fulfil orders and meet legal requirements. We use industry-standard measures — encrypted connections, hashed passwords, and access controls — to protect your data.

You can access, update, or delete your account information at any time from your account settings, or by contacting us. Depending on where you live, you may have additional rights over your personal data under local privacy law.

Questions about this policy? Reach us at support@kalyfit.com or via our contact page.