Privacy Policy

Choplife Entertainment Limited (company number 16545794, registered at Apex House, 3 Embassy Drive, Edgbaston, Birmingham, England, B15 1TR) operates kalywears.com and is the data controller for the personal information described in this policy.

When you create an account, place an order, submit a preorder, or contact us, we collect information such as your name, email address, phone number, delivery address, and country/region. Payment details are entered directly with our payment providers (Stripe, PayPal, and Paystack where available) — we never see or store full card numbers ourselves. We also automatically collect basic usage data (pages viewed, device/browser type, approximate location from IP address) to help us operate and improve the site.

We use your information to:

• Process and fulfil your orders and preorders, including shipping and payment confirmation
• Create and maintain your account — including one created automatically when you check out as a guest, so your order history isn't lost (see our Terms)
• Communicate with you about your orders, account, or support requests
• Understand which regions and products preorder demand is coming from, so we can prioritise stock and fulfilment there
• Send you marketing emails, only if you've opted in — you can unsubscribe at any time
• Improve our products, website, and customer experience
• Prevent fraud and comply with legal obligations

We use cookies to keep you signed in, remember your cart and currency preference, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We share your information only with the third parties needed to run the store: payment processors (Stripe, PayPal, Paystack), shipping carriers, and email/analytics providers. Each processes what we share under its own privacy policy. We do not sell your personal information to third parties.

We ship from and take orders across the UK, US, Nigeria, and Canada, and our payment and infrastructure providers may process data outside the country you're in. Where we transfer personal data outside the UK or EEA, we rely on our providers' own standard safeguards (such as Standard Contractual Clauses) for that transfer.

We retain your information for as long as your account is active or as needed to fulfil orders, resolve disputes, and meet legal and accounting obligations. We use industry-standard measures — encrypted connections, hashed passwords, and access controls — to protect your data.

You can access, update, or delete your account information at any time from your account settings, or by contacting us. If you're in the UK or EEA, you have rights under data protection law including access, correction, deletion, and objection to certain processing — contact us to exercise any of these, and you also have the right to complain to your local data protection authority (in the UK, the ICO).

Kaly Wears is not directed at children, and we don't knowingly collect personal information from anyone under 18. See our Terms for our age requirement.

We may update this policy from time to time — the version number and date at the top of this page reflect the latest revision.

Questions about this policy? Reach us at support@kalywears.com or via our contact page.
Choplife Entertainment Limited — company number 16545794 — Apex House, 3 Embassy Drive, Edgbaston, Birmingham, England, B15 1TR